Edesur en tu Celular

Edesur Digital, a channel to streamline the management of your electricity supply.

Welcome to EDESUR. With our APP you will be able to manage your account quickly, easily and securely. You will be able to pay your invoices, create procedures and start procedures. Also know your consumption, see our contact points, adhere to the digital bill and see the areas in which our technical team is working. Also make changes of ownership and adhere to automatic debit.

With your customer number and meter number you can start using it.

What's New in the Latest Version 4.00.001

Last updated on Jun 10, 2024

-Creamos una nueva APP: Rápida y fácil de usar, diseñada para vos.
-Pagá y descargá tu factura en dos pasos.
-Control y gráficos de consumo - Para que puedas llevar la gestión de tu cuenta mes a mes.
-Vas a tener la opción de reportar una emergencia y solicitar una cuadrilla en pocos pasos.

Edesur en tu Celular is a mobile application developed by the energy distribution company Edesur, providing users with convenient access to various services related to their electricity accounts. This user-friendly app offers a range of features, empowering customers to manage their accounts, monitor consumption, and access essential information at their fingertips.

Account Management

The app simplifies account management by allowing users to view their account details, including current balance, payment history, and consumption data. They can easily update their personal information, register multiple accounts, and receive notifications for important updates. The app also provides a secure platform for making online payments, eliminating the need for physical transactions or long queues.

Consumption Monitoring

Edesur en tu Celular enables users to track their electricity consumption in real-time. They can access detailed graphs and charts that provide insights into their usage patterns. This information helps them identify areas for energy conservation and optimize their consumption to reduce costs. The app also sends alerts for abnormal consumption, allowing users to promptly address any potential issues.

Outage Management

In the event of power outages, the app provides real-time updates on the affected areas and estimated restoration times. Users can report outages directly through the app, ensuring prompt attention from the utility. They can also access a map that displays the status of power outages across their service area.

Customer Support

Edesur en tu Celular offers a comprehensive customer support system. Users can easily contact customer service representatives through the app, ask questions, report issues, or request assistance. The app also provides a comprehensive knowledge base with frequently asked questions and helpful resources.

Additional Features

Beyond the core features, Edesur en tu Celular offers several additional conveniences. Users can receive personalized recommendations for energy efficiency measures, participate in loyalty programs, and access exclusive promotions. The app also provides information on upcoming events and initiatives related to electricity consumption and conservation.

User Interface and Accessibility

Edesur en tu Celular boasts an intuitive user interface that makes it easy for customers to navigate and access the desired information. The app is available for both Android and iOS devices, ensuring wide accessibility. It supports multiple languages and provides accessibility features for users with disabilities.

Benefits and Impact

Edesur en tu Celular empowers customers with greater control over their electricity accounts and consumption. By providing real-time information, convenient payment options, and proactive outage management, the app enhances the overall customer experience. It promotes energy efficiency, reduces the need for physical interactions, and streamlines communication between Edesur and its customers.

Conclusion

Edesur en tu Celular is a valuable tool that revolutionizes the way customers interact with their electricity accounts. Its comprehensive features, user-friendly interface, and commitment to customer satisfaction make it an indispensable companion for managing electricity consumption, optimizing costs, and staying informed about all aspects of their electricity service.