LuxTrust Mobile

LuxTrust Mobile is an application used to generate OTP based on contextual data.

LuxTrust Mobile – carry out your most sensitive online operations directly from your smartphone and without using any hard devices (such as the classic Token or a Scan).

WHAT DOES LUXTRUST MOBILE DO?

LuxTrust Mobile allows you to:

- Securely access our partner websites (banks, e-government, …)

- Confirm and validate online financial transactions

- Sign documents electronically directly

- Perform various operations on guichet.lu

HOW TO ACTIVATE IT?

If you already are a LuxTrust customer and have your Token or Scan at hand, simply install it and follow the steps indicated in the app.

If you are not a LuxTrust client and you want to use the app, order your LuxTrust electronic identity on www.luxtrust.lu.

HOW TO USE IT?

LuxTrust has three main modes:

- App2App: Once set-up in your banking app, LuxTrust Mobile can automatically exchange with it so that you do not need to enter an OTP (one-time password). You just have to confirm or cancel the operation. Please check with your bank how to enable this feature.

- Scan the QR code (mosaic image) when connecting to a website using a desktop or tablet: You will select LuxTrust mobile instead of the Token for instance. You can then scan the QR code displayed after entering your User ID and Password. The app decrypts the image and generates the OTP (one-time password) you need to insert on the website.

- Receive a Push Notification when accessing to our partners’ website from a desktop, tablet or smartphone. Partners’ websites having this feature enabled will automatically send you a notification asking you to confirm or cancel the specific operation. You can also find it under “Pending transactions”.

OTHER FEATURES

You can activate your LuxTrust Mobile app on a second device (like a tablet) and enable TouchID or FaceID to unlock it, for more convenience.

DO YOU NEED HELP?

If you have any questions or need help, feel free to contact our Helpdesk at +352 24 550 550 or by email at: .

SECURITY NOTICE

Before installation and as well as during utilisation, please ensure that your devices (smartphone, tablet, etc.) are appropriately secured and protected. For security reasons, LuxTrust do not accept rooted or jailbroken devices and cannot be held liable in case such devices are used.

To remain protect at all times, do not disclose your security codes, PINs, and passwords to anyone.

If you suspect that your device or credentials have been compromised, stop using the app and immediately notify LuxTrust by telephone at +352 24 550 550. Our colleagues from Helpdesk will offer you support and guidance.

ABOUT LUXTRUST

LuxTrust is leading European electronic identity and trust services provider. Certified and acting in compliance with the latest European regulations (eIDAS, PSD2, GDPR, ETSI), LuxTrust delivers digital services related to the identification and authentication (required to equip individuals with a valid electronic identity and to secure access to websites and applications) and the creation and validation of electronic signatures.

What's New in the Latest Version 4.10.0

Last updated on Jun 14, 2024

Discover the latest LuxTrust mobile app, your digital security partner. With a vibrant new look to perform your daily transactions safely. Stay tuned, more updates will come soon.

LuxTrust Mobile is a mobile application that provides users with a secure and convenient way to access their digital identity. The app is available for iOS and Android devices and can be used to authenticate to online services, sign documents, and manage digital certificates.

One of the key features of LuxTrust Mobile is its strong security. The app uses a combination of biometric authentication, two-factor authentication, and end-to-end encryption to protect user data. This makes it very difficult for unauthorized users to access a user's digital identity.

In addition to its strong security, LuxTrust Mobile is also very convenient to use. The app has a user-friendly interface that makes it easy to navigate and use. Users can also add multiple digital identities to the app, making it easy to manage their identities in one place.

LuxTrust Mobile is a valuable tool for anyone who wants to protect their digital identity and access online services securely and conveniently. The app is free to download and use, and it is available in multiple languages.

Benefits of Using LuxTrust Mobile:

* Strong security: LuxTrust Mobile uses a combination of biometric authentication, two-factor authentication, and end-to-end encryption to protect user data.

* Convenience: The app has a user-friendly interface that makes it easy to navigate and use. Users can also add multiple digital identities to the app, making it easy to manage their identities in one place.

* Versatility: LuxTrust Mobile can be used to authenticate to online services, sign documents, and manage digital certificates.

How to Use LuxTrust Mobile:

1. Download the LuxTrust Mobile app from the App Store or Google Play.

2. Create a LuxTrust account.

3. Add your digital identity to the app.

4. Use the app to authenticate to online services, sign documents, and manage digital certificates.

Conclusion:

LuxTrust Mobile is a secure and convenient way to manage your digital identity. The app is easy to use and provides a high level of security. If you are looking for a way to protect your digital identity, LuxTrust Mobile is a great option.