SacRT SmaRT Ride

SacRT SmaRT Ride

Public Transportation That Comes To You!

What is SacRT SmaRT Ride?

SmaRT Ride is similar to other ride-share services where customers can use a smartphone app to request a ride that will pick up and drop off passengers wherever they wish to travel within designated service boundaries.

How does SacRT SmaRT Ride work?

Once you have downloaded the app, schedule your pickup location, requested time frame and destination. A computer program matches you in real-time with a SmaRT Ride bus in your area that will pick you up.

The app will provide you with an estimated pick-up time and you will be able to track your bus in real-time, and be alerted when your ride is about to arrive.

Current service areas offer curb-to-curb service where passengers are picked up and dropped off at the address they indicated when scheduling. New service areas offer corner-to-corner service where passengers are picked up and dropped off at the nearest corner or ‘virtual bus stop,’ which is usually within a block or two of their pickup or drop-off location. In the Downtown zone only, stops are at designated SacRT bus stops.

SmaRT Ride customers can also request rides by calling 916-556-0100. Trip requests must be made on the same day. Wait times for service are subject to vehicle availability and demand.

How long will I wait?

The drop off window is an estimate based on your desired travel time. Because this is a ride-sharing service, actual drop-off time may vary due to demand. Please understand that while we make every effort to arrive at your desired travel time, you may have a slight wait for the SmaRT Ride bus arrival due to demand. If you must arrive at your destination at a specified time, we recommend planning your trip to include a time cushion.

You'll always get an accurate estimate of your pick-up time before booking. You can also track your bus in real time in the app.

What are the hours of SmaRT Ride?

SmaRT Ride is available Monday through Friday in all zones. SmaRT Ride operates from 7 a.m. to 7 p.m. with the exception of Downtown-Midtown-East Sacramento, which operates from 7 a.m. to 10 p.m. and Citrus Heights-Antelope-Orangevale, which operates from 6 a.m. to 9 p.m. Visit sacrt.com/smartride for details.

How many passengers will I share a bus with?

The number of passengers you will share a journey with varies based on capacity and your chosen destination. Our comfortable buses can easily accommodate up to 10 people.

How do I pay?

SmaRT Ride takes cash and all SacRT fare media including Connect Card, Zip Pass, RydeFreeRT and discount passes.

What else do I need to know about using the service?

If you require the use of a wheelchair space, you can mark yourself in the app under your rider profile.

Children under 13 are only allowed on the service with a registered adult.

Questions? Call 916-321-BUSS (2877)

What's New in the Latest Version 4.16.9

Last updated on Jun 21, 2024

Minor bug fixes and improvements. Install or update to the newest version to check it out!

SacRT SmaRT Ride is a micro-mobility service offered by the Sacramento Regional Transit District (SacRT) in partnership with Lime. It provides shared electric scooters and bicycles as a convenient and affordable way to travel short distances within the Sacramento region.

How it Works

To use SacRT SmaRT Ride, riders download the Lime app, create an account, and add a payment method. They can then locate available scooters or bikes near them on the app's map. Once they find a vehicle, they can scan the QR code on the handlebars to unlock it.

Vehicle Types

SacRT SmaRT Ride offers both electric scooters and pedal-assist bicycles. The scooters are designed for quick, last-mile trips and have a maximum speed of 15 mph. The bicycles are ideal for longer distances and offer pedal assistance to make riding easier.

Pricing

SacRT SmaRT Ride uses a pay-as-you-go pricing model. Scooter rides cost $1 to unlock and $0.35 per minute of use. Bike rides cost $0.15 per minute of use. Riders can also purchase monthly or annual passes for unlimited rides at a discounted rate.

Operating Area

SacRT SmaRT Ride operates within a designated service area that covers downtown Sacramento, Midtown, and parts of East Sacramento and Oak Park. The service area is expanding gradually to include more neighborhoods.

Safety Features

SacRT SmaRT Ride prioritizes safety. All vehicles are equipped with front and rear lights, reflectors, and a helmet holder. Riders are required to wear helmets when using scooters. The app also includes safety tips and instructions on how to operate the vehicles safely.

Sustainability

SacRT SmaRT Ride promotes sustainability by providing an alternative to car trips. Electric scooters and bicycles produce zero emissions, reducing air pollution and traffic congestion. The service also encourages active transportation, which has health benefits for riders.

Benefits

SacRT SmaRT Ride offers several benefits to riders:

* Convenience: Provides a quick and easy way to travel short distances without the hassle of parking or traffic.

* Affordability: Pay-as-you-go pricing makes it an accessible option for budget-conscious riders.

* Sustainability: Reduces carbon emissions and promotes active transportation.

* First-Mile/Last-Mile Solution: Connects riders to public transit stops and other destinations beyond the reach of walking or driving.

* Accessibility: Offers an alternative transportation option for people who may not have access to a car or prefer not to drive.

Conclusion

SacRT SmaRT Ride is a valuable micro-mobility service that provides a convenient, affordable, and sustainable way to travel short distances in Sacramento. With its easy-to-use app, variety of vehicle types, and safety features, it is an excellent option for commuters, tourists, and residents alike.