Sure Petcare

The connection with your pet just got better

Ever wondered what time your cat went out for their morning prowl? Worked late and worried about whether your pet had enough food to eat at home? Or wanted reassurance that your pet was coming, going, eating and drinking normally while you’re not there?

Using the Sure Petcare App with Sure Petcare Connected products – including the SureFlap® Microchip Cat Flap Connect, SureFlap Microchip Pet Door Connect, SureFeed® Microchip Pet Feeder Connect and the Felaqua® Connect – allows you to do all of this and more from your phone. Whether you’re at home or away, you can enjoy a closer connection with your pet and relax in the knowledge that they’re enjoying the freedom and security they deserve.

Features of the Sure Petcare app

• View all of your Sure Petcare connected products in one place, to get a clearer overall picture of your pet’s day-to-day activity, behaviour, feeding and drinking.

• View your pet’s dashboard for a snapshot of their day: how much time have they spent outside? When did they last eat? How much did they drink? and much more.

• Monitor your pet’s activity and behaviour patterns over time. Understanding your pet’s ‘usual’ routines makes it easier to spot anomalies which may indicate changes in health and wellbeing.

• Receive notifications of events such as when your pet eats, drinks and enters/exits via the pet door.

• Invite friends, family and pet sitters to share access to your household via their own app account - no more sharing passwords. Manage their permissions to grant them the appropriate level of access.

Note: The Sure Petcare app only works with Sure Petcare ‘Connect’ products and requires a Sure Petcare Hub for connection. If you have purchased a Sure Petcare Animo® dog Activity and Behaviour Monitor, please download the Sure Petcare – Animo app.

SureFlap Microchip Cat Flap Connect & Microchip Pet Door Connect

• Remotely lock or unlock the door anytime, from anywhere.

• Set a curfew routine to keep pets in at specified times during the day (one curfew per day for the Microchip Pet Door Connect or up to four curfews per day for the Microchip Cat Flap Connect).

• Know when your pet leaves or enters your home.

• Monitor your pet’s day-to-day comings and goings. Understanding your pet’s ‘usual’ routine can help you to spot changes which may indicate changes in your pet’s health and wellbeing.

• Microchip Cat Flap Connect Only: control entry and exit permissions per pet.

SureFeed Microchip Pet Feeder Connect

• Set portion sizes for up to two types of food (oz or g). You can then weigh food portions accurately using the feeder’s integrated scales and portion indicator lights.

• Check when your pet last ate and how much food is left in their bowl.

• Monitor your pet’s feeding behaviour over time – see how much, how often and when they eat. A change in feeding behaviour can be a key indicator of a change in health or wellbeing.

• Check when the pet sitter last fed your pet when you are away from home.

Felaqua Connect

• Felaqua Connect monitors how much, how often and when your cat drinks each day and reports it to you via the Sure Petcare app.

• View water consumption reports by day, week, month or six months, making it easy to spot significant changes in water consumption.

• Receive a notification whenever your cat drinks from Felaqua Connect, for real-time reassurance when you are away from home.

• Receive a notification when the water in the reservoir needs to be replenished.

What's New in the Latest Version 4.0.54

Last updated on Jun 23, 2024

• A refreshed look and feel with new colours, an optimised navigation, and better performance – helping you to focus on what matters most: your pet.
• Pet Tiles: A snapshot of your pet’s day. Swipe to switch between all your pets’ main information.
• Quick Actions: Access your pet’s main device controls using the shortcut menu on their pet tile (SureFeed and SureFlap products only).
• Products: See all your products’ connectivity status, battery charge and contents levels from one screen

Sure Petcare, a leading provider of innovative pet care solutions, empowers pet owners with cutting-edge technology to enhance the well-being and convenience of their beloved companions. With a range of smart products and services, Sure Petcare transforms pet ownership into a seamless and enriching experience.

Smart Feeding

Sure Petcare's SureFeed Microchip Pet Feeder revolutionizes feeding by ensuring each pet receives the correct portion of food at the right time. Its advanced microchip technology recognizes each pet individually, allowing owners to control their feeding schedules remotely. This prevents overfeeding and promotes optimal weight management, improving pets' health and reducing the risk of obesity-related issues.

Secure Access

The SureFlap Microchip Cat Flap provides secure and controlled access for cats, enhancing their safety and comfort. Using the same microchip technology as the SureFeed, the cat flap only opens for authorized pets, preventing unwanted animals from entering the home. This feature is particularly beneficial for households with multiple cats, as it allows each cat to have its own designated entry and exit point.

Activity Monitoring

The Sure Petcare Animo Activity Monitor tracks pets' activity levels and sleep patterns, providing valuable insights into their well-being. By monitoring their movement and rest periods, owners can detect changes in behavior that may indicate health issues or changes in routine. This allows for proactive care and timely intervention, ensuring pets receive the necessary attention and support.

Health Monitoring

Sure Petcare's SureSense Health Monitor goes beyond activity tracking by monitoring pets' vital signs, including heart rate, respiratory rate, and temperature. This real-time data empowers owners to detect potential health problems early on, enabling prompt veterinary care and improving the chances of a positive outcome.

Remote Monitoring and Control

Sure Petcare's mobile app serves as a central hub for managing all of the company's products and services. Owners can remotely control feeding schedules, adjust access settings, monitor activity levels, and receive health alerts. This seamless integration enhances convenience and provides peace of mind, allowing owners to stay connected with their pets even when they're away.

Personalized Pet Care

Sure Petcare's focus on personalized pet care empowers owners to tailor solutions to their pets' unique needs. By understanding each pet's individual feeding habits, activity patterns, and health parameters, owners can optimize their care and ensure their well-being throughout their lives.

Enhanced Pet Ownership Experience

Sure Petcare's innovative products and services elevate the pet ownership experience by providing:

* Improved pet health and well-being

* Enhanced convenience and peace of mind for owners

* Personalized care tailored to each pet's needs

* Remote monitoring and control for optimal care

With Sure Petcare, pet owners are equipped with the tools and insights they need to provide exceptional care for their beloved companions, fostering a bond built on trust, love, and the latest advancements in pet technology.