Flex'hop, le TAD de la CTS

Flex'Hop is an application offered by the CTS (Compagnie des Transports Strasbourgeois) to allow you to manage your trips by public transport on demand (offline Flex'Hop 72 managed only by telephone on 0800 200 120 - free call - from Monday to Sunday from 6:00 a.m. to 8:00 p.m., Sunday and public holidays from 9:00 a.m. to 8:00 p.m. except May 1).

With Flex'Hop, find an itinerary, reserve one or more seats in a vehicle, modify or cancel your reservation for a trip made by public transport by reservation in the chosen areas within the Eurometropolis of Strasbourg.

Flex'Hop allows you to move from one stop to another within a defined zone, but also to fold back or start your journey from certain connector stops outside the zone in question.

The Flex'Hop service is only accessible by reservation, from two weeks to thirty minutes before the desired departure.

To travel in Flex'Hop vehicles, all you need to do is have a valid CTS transport ticket and validate it when you get on.

Have a nice trip with Flex'Hop!

Flex'hop is an on-demand transportation service offered by the CTS (Compagnie des Transports Strasbourgeois) in Strasbourg, France. It complements the existing public transportation network by providing a flexible and personalized mode of travel.

How it Works

To use Flex'hop, passengers can download the mobile app or call a dedicated phone number. They then specify their pick-up and drop-off locations, along with their desired time of travel. The system uses an algorithm to match passengers with available vehicles, optimizing routes and minimizing wait times.

Vehicle Types

Flex'hop vehicles are typically minivans or small buses that can accommodate up to 8 passengers. They are equipped with GPS tracking, Wi-Fi, and air conditioning for passenger comfort.

Service Area

Flex'hop operates within a defined service area that covers most of the Strasbourg urban area. The service is available from Monday to Sunday, with extended hours during peak times.

Fares

Flex'hop fares are based on the distance traveled and the time of day. Passengers can purchase single tickets or passes for multiple rides. The app also offers real-time fare estimates before booking.

Benefits

Flex'hop provides several benefits over traditional public transportation:

* Flexibility: Passengers can travel on their own schedule, without having to adhere to fixed bus or tram routes.

* Convenience: The service offers door-to-door pickup and drop-off, eliminating the need for walking or transferring between modes of transport.

* Efficiency: The system optimizes routes and minimizes wait times, ensuring a quick and efficient journey.

* Comfort: Vehicles are spacious and equipped with amenities for passenger comfort.

Limitations

While Flex'hop offers significant advantages, it also has some limitations:

* Limited Capacity: Vehicles have a maximum capacity, which may result in longer wait times during peak hours.

* Service Area Restrictions: Flex'hop is only available within the defined service area, which may not cover all destinations.

* Cost: Fares can be higher than traditional public transportation, especially for longer distances.

Overall

Flex'hop is a valuable addition to the Strasbourg public transportation network, providing a flexible and convenient mode of travel. Its ease of use, comfort, and efficiency make it a popular choice for commuters, travelers, and residents alike. However, it is important to consider the service area restrictions and potential cost implications before using Flex'hop.