Meine SBK

The self-service branch of Siemens-Betriebskrankenkasse

Meine SBK is your personal online self-service branch of SBK Siemens-Betriebskrankenkasse, where you can easily sort out all of your health insurance affairs at your convenience any time of the day. Enjoy the flexibility it provides and save time. Plus, it goes without saying that your data is protected and transmitted securely.

An overview of the Meine SBK services is provided here for you:

PERSONAL CONSULTANT

Meine SBK gives you quick access to your personal consultant’s contact details so you can get in touch with them directly.

ONLINE POST

Receive secure online post from SBK in Meine SBK. An email or, optionally, a push notification informs you when new post is received.

DOCUMENT AND INVOICE UPLOAD

Submit documents such as certificates of incapacity for work or invoices for reimbursement via Meine SBK – simply take a photo of them and upload them to the app.

MY DATA

Manage your personal data with ease: upload your photo for your healthcare card, order a new card if you lose the old one and view your patient summary to see what services you’ve used.

APPLICATIONS AND FORMS

Complete applications and forms directly in Meine SBK. Save time and money on postage, and if online post is enabled, get a response within a maximum of three working days.

CERTIFICATES

You can download your member certificate, a substitute certificate for your healthcare card or an overseas health insurance certificate directly, so you have them on hand right when you need them.

BONUS SCHEMES

It’s easy to register for the SBK Bonus Scheme or SBK Babyglück in Meine SBK, where you can download the relevant bonus booklet directly. And naturally you can also redeem your collected bonus in Meine SBK.

YOUR SERVICES

Gain full transparency concerning the services you have used and the doctors, hospitals and therapists you have visited.

ACCESS TO THE APP

The app is available to all SBK customers over 15 years of age. To use the app, please have your healthcare card to hand for registration. You can log in directly after registering using your chosen password. You can also set up fingerprint login. Device registration is required for services involving especially sensitive data.

REQUIREMENTS

Android 6.0 or higher

FAQs

Answers to frequently asked questions about the Meine SBK app can be found at: https://www.sbk.org/sbk-en/meine-sbk/frequently-asked-questions/

CONTACT

Do you have any questions or feedback? Your personal consultant or the Meine SBK support team will be happy to help. You can reach the support team on 0800 0 725 725 97 50 (free of charge within Germany) between 8 a.m. and 8 p.m. on Monday to Friday, or using the contact form at https://www.sbk.org/sbk-en/contact/contact-form-meine-sbk/

Meine SBK is a health insurance app developed by the German health insurance company SBK. It provides users with a range of features to manage their health insurance, access medical information, and connect with healthcare providers.

Key Features

* Insurance Management: View insurance details, manage appointments, and submit claims.

* Health Information: Access personalized health tips, disease information, and medication guides.

* Doctor Finder: Search for nearby doctors and specialists based on location, specialty, and ratings.

* Telemedicine: Consult with doctors via video call or chat for non-emergency medical issues.

* Wellness Tracking: Track fitness activities, monitor health metrics, and set health goals.

Benefits of Using Meine SBK

* Convenience: Manage insurance and health information in one central location.

* Empowerment: Access reliable health information and make informed decisions about your health.

* Time-Saving: Find doctors and book appointments quickly and easily.

* Improved Health: Track progress towards health goals and connect with healthcare professionals when needed.

* Peace of Mind: Know that your health insurance is being managed efficiently.

User Interface and Navigation

Meine SBK features a user-friendly interface with intuitive navigation. The app is divided into several main sections, including:

* Home: Provides an overview of insurance coverage, upcoming appointments, and health tips.

* Insurance: Manage insurance details, submit claims, and access insurance documents.

* Health: Find health information, track fitness activities, and set health goals.

* Doctors: Search for doctors, book appointments, and view doctor profiles.

* Telemedicine: Connect with doctors via video call or chat.

Security and Privacy

Meine SBK employs robust security measures to protect user data, including:

* Encryption: All data is encrypted during transmission and storage.

* Authentication: Users must authenticate with a secure password or biometric login.

* Data Privacy: User data is handled in accordance with German data protection laws.

Availability and Support

Meine SBK is available for free download on the App Store and Google Play. Users can access customer support through the app or by phone.

Conclusion

Meine SBK is a comprehensive and user-friendly health insurance app that empowers users to manage their health and insurance effectively. With its convenient features, reliable health information, and access to healthcare providers, Meine SBK is an invaluable tool for individuals seeking to take control of their health and well-being.