Sprinklr Empower

Empowering distributed teams on social

Sprinklr brings to you a whole new experience of using the Sprinklr Distributed App - Sprinklr Empower. The redesigned version of Sprinklr Empower is simpler and faster. Sprinklr Empower has been developed keeping in mind your need to be in the swing of doing the business even when you are on the go. While it benefits you in multiple ways, let us highlight the new features and capabilities that will enhance your experience of using Sprinklr Distributed.

Seamless Publishing - Content Publishing will now be super quick and easy. Distributed users will be able to create best-in-class content with the help of Smart Assist, powered by Sprinklr AI.

Quick Navigation - In the Sprinklr Empower app, the Distributed users will be able to quickly switch screens and menus through the bottom navigation bar.

Home Page Experience - Home Page is now available in Sprinklr Empower. Distributed users can respond to important inquiries anywhere, anytime directly from the Home Page.

Next-Gen Content Calendar - Social content can be easily planned and streamlined in the all-new content calendar.

Modern In-app Experience - Sprinklr Empower is now more forward-looking and intuitive with attractive visuals.

Reporting and Listening within the App - Using Sprinklr Empower, you can get insights on your social performance on the go.

Easy Login Experience - No need to enter the organization name anymore.

Add New Assets - Content creators can now add new assets in ‘My Board’ in just a few taps, similar to the desktop experience.

Love the new experience? Rate us! Your feedback will help us to improve the experience.

What's New in the Latest Version 6.0.0

Last updated on Jul 8, 2024

Bug fixes and performance improvements.

Sprinklr Empower is a cloud-based marketing management platform that enables businesses to streamline their marketing operations and enhance customer engagement across multiple channels. It offers a comprehensive suite of tools that empower marketers to manage their campaigns, social media, content, advertising, and analytics in one centralized location.

Unified Customer View

Sprinklr Empower provides a unified customer view that consolidates data from various sources, including social media, email, CRM, and web analytics. This enables marketers to gain a holistic understanding of their customers' behavior, preferences, and interactions across different touchpoints. By leveraging this data, businesses can personalize marketing campaigns and deliver tailored experiences to each customer.

Campaign Management

The platform offers robust campaign management capabilities that allow marketers to plan, execute, and track marketing campaigns across multiple channels. It provides tools for campaign planning, content creation, scheduling, and performance monitoring. Sprinklr Empower also enables marketers to automate campaign workflows and optimize campaign performance using artificial intelligence (AI) and machine learning algorithms.

Social Media Management

Sprinklr Empower integrates seamlessly with major social media platforms, including Facebook, Twitter, Instagram, and LinkedIn. It provides comprehensive social media management tools that enable marketers to monitor brand mentions, engage with customers, publish content, and analyze social media performance. The platform also offers advanced features such as social listening, sentiment analysis, and influencer marketing.

Content Marketing

Sprinklr Empower offers a comprehensive content marketing solution that helps businesses create, manage, and distribute high-quality content. It provides tools for content planning, creation, optimization, and distribution. The platform also enables marketers to track content performance and measure its impact on key metrics such as website traffic, lead generation, and customer engagement.

Advertising Management

Sprinklr Empower provides integrated advertising management capabilities that enable marketers to plan, execute, and track advertising campaigns across various channels, including display, search, social, and video. It offers tools for campaign planning, budget management, ad creation, and performance monitoring. The platform also provides advanced features such as audience targeting, retargeting, and campaign optimization.

Analytics and Reporting

Sprinklr Empower offers comprehensive analytics and reporting capabilities that provide marketers with actionable insights into their marketing performance. The platform provides real-time dashboards, customizable reports, and AI-powered insights that help marketers identify trends, measure campaign effectiveness, and make data-driven decisions.

Customer Engagement

Sprinklr Empower enables businesses to engage with customers across multiple channels, including social media, email, chat, and SMS. It provides tools for customer service, community management, and social commerce. The platform also offers advanced features such as chatbots, AI-powered customer routing, and personalized customer experiences.

Integration and Extensibility

Sprinklr Empower integrates with a wide range of third-party applications, including CRM, ERP, and marketing automation systems. This enables businesses to connect their marketing data and workflows with other systems to streamline operations and enhance efficiency. The platform also provides open APIs that allow developers to extend its functionality and build custom integrations.

Benefits of Sprinklr Empower

* Unified customer view for personalized marketing

* Streamlined campaign management across multiple channels

* Comprehensive social media management capabilities

* Content marketing solution for content creation and distribution

* Integrated advertising management for campaign planning and execution

* Advanced analytics and reporting for data-driven decision-making

* Customer engagement tools for personalized customer experiences

* Integration and extensibility for seamless connectivity and customization