ADDIGO Service Report

The app for craftsmen, service technicians, maintenance & field service to create & sign digital service reports on smartphone or tablet. Immediately during field work with your client. Mobile, digital, simple, fast & secure.

Craftsmen, service staff, field workers, mechanics, technicians – in short all service providers working in field at clients place need to write reports or documentations of repairs, routine maintenance or emergency services every time to confirm or verify their work. Those paper reports often reach the office not before the end of the tour, are sometimes hard to read and need to be digitalized to get them invoiced.

With the ADDIGO Service Report app you track/record clients, times and used materials on site. Your client can sign the report directly on your device. You can send the signed report to the client and to your back office.

You can add functions like adding fotographs to the reports, adding supplements to already signed reports, individual layouts for your report PDF including letterhead or logo, import & export of clients, materials and services via CSV, summarizing reports or project management to the basic application. Simple, secure and fast you will save time, efforts, nerves and cash in the end.

The ADDIGO Service Report app supports you just where you need it: on site! Use those possibilities:

- Free basic version / helpful In-app purchases

- Simple user interface & fast creation of service reports

- Verification & security for you and your clients

- Consistent, efficient & automated documentation

- Reducing work load for your back office / faster invoicing / less coordination or rejection

effort

- Professional profile / image

- Time saving on site & in the office

- Smooth integration with existing workflows / minimum training requirements

- Works in offline mode

APP SUPPORT

If you have any questions regarding ADDIGO Service Report App or our service please do note hesitate to contact our support team: [email protected]

ADDIGO Service Report is a cloud-based field service management software designed to streamline operations and improve efficiency for businesses that provide on-site services.

Key Features:

* Work Order Management: Create, assign, and track work orders from a central dashboard, including details such as customer information, service location, and job specifications.

* Scheduling and Dispatching: Optimize technician schedules and dispatch them to jobs based on availability, location, and skill set.

* Mobile App: Empower technicians with a mobile app that allows them to access work orders, record time and materials, and communicate with dispatchers.

* Inventory Management: Track inventory levels, set reorder points, and generate purchase orders to ensure availability of parts and equipment.

* Customer Relationship Management (CRM): Manage customer interactions, track service history, and provide personalized experiences.

* Reporting and Analytics: Generate comprehensive reports and analytics to monitor performance, identify areas for improvement, and make informed decisions.

* Integration: Integrate with other business systems such as accounting, ERP, and CRM to streamline data flow and eliminate manual entry.

Benefits:

* Improved Efficiency: Streamline work order management, reduce paperwork, and automate processes to save time and increase productivity.

* Optimized Scheduling: Optimize technician schedules to reduce travel time, minimize downtime, and improve customer satisfaction.

* Enhanced Communication: Facilitate seamless communication between dispatchers, technicians, and customers, ensuring timely updates and reducing errors.

* Increased Visibility: Gain real-time visibility into field operations, allowing managers to monitor progress, identify potential issues, and make proactive decisions.

* Improved Customer Experience: Provide customers with accurate and timely updates, respond quickly to requests, and deliver exceptional service.

* Reduced Costs: Reduce administrative costs, optimize inventory management, and improve technician utilization to minimize expenses.

Target Audience:

ADDIGO Service Report is suitable for businesses of all sizes in various industries that provide on-site services, including:

* Field service companies

* Maintenance and repair contractors

* Installation and construction services

* Utilities and energy providers

* Healthcare providers

* Educational institutions

* Government agencies