Nordstrom

Since 1901, Nordstrom has been a leading fashion retailer known for our commitment to providing customers with the best possible service.

The Nordstrom app is everything you love about the Nordstrom experience and more. Enjoy convenient shopping wherever you—and your phone—may be. Plus, get access to app-only features!

ONLY IN THE APP
• Alerts when your favorite items come back in stock or go on sale in your Wish List or Bag
• Save your favorite brands for personalized recommendations and alerts about new arrivals
• Easily filter searches by your brands to find exactly what you want
• Request contactless curbside pickup at selected stores and we’ll bring your online order out to your car
• Redeem Nordy Club notes faster
• Pay with your Nordstrom card in store using a QR code

MORE THINGS TO LOVE
• Free shipping. Free returns.
• A personalized experience with item recommendations tailored just to you
• Find trustworthy ratings and reviews from customers with verified purchases
• Free personalized advice on fashion, beauty, gifts and more
• Track your orders and purchase history

ABOUT NORDSTROM
Nordstrom offers our customers one of the most extensive selections of clothing, shoes and accessories for men, women, kids and the home. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion or gifts. Fashion changes. Shopping changes. Our commitment to happy customers doesn't.

Download the Nordstrom app today for easy and convenient shopping.

Introduction

Nordstrom is an iconic American luxury department store chain known for its exceptional customer service, high-quality merchandise, and commitment to sustainability. Founded in 1901, the company has grown from a small shoe store in Seattle to a global retail powerhouse with over 350 stores in the United States and Canada.

Origins and Early Growth

John W. Nordstrom and his two sons, Everett and Elmer, established the first Nordstrom store in downtown Seattle in 1901. The store initially focused on selling shoes but gradually expanded its offerings to include clothing, accessories, and home goods. The company's commitment to customer satisfaction quickly gained a loyal following, and Nordstrom soon became known for its friendly and knowledgeable staff.

Expansion and Diversification

Throughout the 20th century, Nordstrom expanded its footprint across the United States, opening stores in major cities such as Los Angeles, San Francisco, and New York. In the 1990s, the company acquired several other retailers, including Nordstrom Rack, which catered to value-conscious shoppers. Nordstrom also launched its online store in 1998, expanding its reach to customers worldwide.

Luxury and Sustainability

Nordstrom has always positioned itself as a luxury retailer, offering high-end merchandise from renowned designers and exclusive brands. The company has also made significant investments in sustainability, reducing its environmental footprint through initiatives such as energy efficiency, waste reduction, and ethical sourcing.

Customer Service

Nordstrom is renowned for its exceptional customer service. The company's "no hassle" return policy and its team of personal stylists have consistently earned high marks from consumers. Nordstrom's commitment to customer satisfaction has been a key factor in its enduring success.

Digital Transformation

In recent years, Nordstrom has embraced digital transformation, investing heavily in its online platform and mobile app. The company has also implemented omnichannel initiatives, allowing customers to seamlessly shop both in-store and online. Nordstrom's digital strategy has helped it stay competitive in an increasingly digital retail landscape.

Nordstrom Today

Today, Nordstrom is a global luxury retailer with a strong financial performance and a loyal customer base. The company continues to expand its offerings and invest in sustainability, ensuring its continued success in the years to come. Nordstrom remains an iconic brand that represents the best of American retailing.